Gtl inmate account. These rules vary by facility.

Gtl inmate account. Learn more today. If an individual wishes to purchase phone time (for themselves or an offender), they may do so by using the services offered through ConnectNetwork. With PIN Debit prepaid phone accounts, inmates can pay for their own calls, and call any phone numbers allowed by their facility. Once a telephone deposit has been made, your account is activated and ready to receive calls from the correctional facility. com and it's Special Connect Jail Call Service is owned and operated by Interactive Media Technologies, Inc. Effective Dec 28, 2022: Please be advised, once created, your Friends and Family account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. 0115 or fill out the form below Oprima aquí para Español You can deposit funds into your inmate's trust account easily and quickly. Below are the most common ways to send money to an inmate: 1. Apr 4, 2016 · With the Inmate Account, funds go into the inmate’s account to pay for communication services (phone calls, video visits, messaging, etc. com website to manage their account with GTL. Our products and services are designed especially for inmates, friends and family. Jun 6, 2023 · Global Tel Link, often abbreviated to GTL, is a phone company that provides service in prisons and jails. AdvancePay, PIN Debit, and Trust Fund are available at: – Sussex Correctional Institution – Howard R Young Correctional – Baylor Women’s Correctional – James T. Mar 13, 2025 · The GTL Getting Out app is a powerful tool designed to help individuals stay connected with incarcerated loved ones. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. Global Tel Link (GTL) is a telecommunications services company that specializes in providing communication solutions to correctional facilities across the country. How the Tablet Services Works Use the buttons in the upper right to create a new account or simply sign in if you’re an existing customer. ” Enter the dollar amount that you would like to send to your inmate’s trust fund in Family and friends of inmates can use the ConnectNetwork. Request2Call® NEW! GTL o ers a variety of ways for inmates and friends and family members to pay for telephone calls. You can set up a prepaid account so that an inmate can call you at your expense, using the money that you set up in your Global Tel Link account balance. 516. We make it easy and convenient for you to communicate with and support inmates at a facility—whether you’re looking to: receive phone calls send messages Inmate calls from companies like Securus and GTL charge unfair rates per minute. Services available at the Delaware Department of Correction are based on each individual facility in the DOC. Multiple Payment Options Available for Inmate Telephone ServiceGTL provides the opportunity for inmate telephone accounts to be created and minutes purchased through multiple payment solutions. com. Create Account For more information, check out the step-by-step guides on setting up a ConnectNetwork account and adding a new contact. GTL provides advanced communications services through ConnectNetwork, which makes it easy to keep incarcerated loved ones connected with the people they need. The free calls are applied to the first two calls made by the inmate at the time the free calls are provided. ConnectNetwork is ViaPath's authorized deposit and account management portal Free visits are a benefit for the inmate and are credited to the inmate’s account. Please contact IDOC with any questions or comments that you might have. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. A refund can be The North Carolina Department of Adult Correction has a contract with ViaPath/GTL to provide phone service for offenders to communicate with families and friends. Friends and family can create and fund an AdvancePay prepaid telephone account, and create, send and receive e-messages (very similar to email) with inmates from the ConnectNetwork. Conveniently connect with your inmate loved one over the internet through at-home video visits or on-site video visits. Follow these step-by-step instructions to learn how. Trust Fund Account – This is an offender’s commissary account! Put money here for food, hygiene, and property items. When an inmate attempts to dial an un-billable number, the inmate is placed on hold and AdvancePay will provide the option to the called party to set up a prepaid account. com, you will need to add an inmate to your account in order to deposit funds. READY TO GET STARTED? Create Account Friends and Family may use any of the three vendors by storefront/walk-up, phone, mobile app, or internet. Un-matched names may create a delay in the desired services for you and/or your loved one. Therefore the inmate is the only one who can book a free visit. For questions regarding your account or transactions Call 1. Popular Providers: JPay: Available for many If an inmate schedules a visit with you and you accept, the inmate pays for the visit assuming they have enough funds in their account. ConnectNetwork. A Deposit form must be included with the money order, and mailed to the Jul 1, 2024 · Powered by GTL, ConnectNetwork is the primary platform for the offender telephone system, offering electronic payments and streamlined account management. Then, select the “MAKE DEPOSIT” button under “Trust Fund. Get ConnectNetwork help by browsing our list of frequently asked questions about common services and features on ConnectNetwork. Through GTL’s, GettingOut website, inmates at the Maricopa County Sheriff’s Office jails are able to maintain communication with family and friends, as well as allowing them access to content such as education, vocational training, messaging, and multimedia content through GTL's wireless tablets. ) with a list of authorized contacts. In most cases GTL must be contacted to initiate any service, including personal and legal calling Telephones are available to inmates from approximately 7:30 a. Jan 1, 2023 · Here are the guidelines on how you can receive no-cost phone calls from a person incarcerated with CDCR: Create a ConnectNetwork AdvancePay® account by visiting www. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send messages, photos and videos to your loved ones, take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. You can easily determine this by contacting your phone company’s customer To ensure a seamless transition between providers, members of the public wishing to receive calls from a individual in custody are encouraged to set up pre-paid accounts to their home, cell phone or international telephone number. AdvancePay Phone Account – If you want your offender to call only you, you Download the GettingOut Visits app for iOS or Android Create an account or log on with your existing account Your account email must match the email on your gtlvisitme account Please ensure you allow all app permissions Once logged in, add your inmate The inmate will need to initiate the remote visit to your mobile device Happy Visiting! May 29, 2025 · The ConnectNetwork mobile app provides quick access to our most popular services. GTL offers several secure and reliable ways to deposit funds to your AdvancePay prepaid phone account. An email has been sent to the email address listed below. There are also advanced scheduling rules that control the timeframe that a free visit can be booked. With an Inmate Account, you can choose to deposit funds that your friend can use to call and video visit with any contact who’s been authorized. com website. What should I know before I go? How will an inmate know that they have funds available? Did you opt-out of receiving automated calls from GTL about your AdvancePay account, but change your mind? Reactivate your reminder calls here. After the prepaid account is established, collect calls to the telephone number may be placed, up to the prepaid amount in Use the buttons in the upper right to create a new account or simply sign in if you’re an existing customer. As a registered user of ConnectNetwork. One such company uses the acronym "PCS" (Prison Call Solutions You need to sign in or sign up before continuing. Thank you, INDOC and GTL Please be advised that this information is being sent on behalf of the Indiana Department of Correction. Contact our customer support team if you still have questions. You need to sign in or sign up before continuing. to 10:00 p. Tablet services include: Phones Video AdvancePay is a prepaid collect calling service that allows calls from an inmate in a correctional facility to your telephone number without the restrictions of standard billing. How do I use GTL’s phone services? To accept calls, family members and friends must have an AdvancePay prepaid phone account with GTL’s ConnectNetwork. Information on the inmate telephone system. connectnetwork. The ConnectNetwork mobile app provides quick access to our most popular services. STEP 3: CONNECT WITH INMATE Simply follow the steps to add your loved one as a contact. Hillsborough County Inmate Calling Information The Hillsborough County Sheriff’s Office contracts with GTL’s ConnectNetwork™ to provide inmate phone services to the jail. Follow these easy steps. Please reference the list below. May 29, 2025 · The ConnectNetwork mobile app provides quick access to our most popular services. You can even set up multiple AdvancePay accounts if you have inmates in separate facilities and wish to have calls directed to different phone numbers. If an account is used by the account holder at any point in the inactivity period, the inactivity period will be reset. After a prepaid account is established, collect calls to the telephone number Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. The tablets allow your loved ones access to Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. AdvancePay To make an AdvancePay payment by mail, write out a check or money order payable to “AdvancePay Service Department” and be sure to include your account number. Inmates cannot receive incoming telephone calls. Contact Us via Email Although calling one of the phone numbers listed above is the fastest and best way to have your question or concern resolved, if you prefer to send us an email, complete this form. u2028u2028u2028 Our features are Tablets are not mandatory and IDOC will continue to provide educational, therapeutic and vocational materials directly to incarcerated individuals without the necessity of excessive paperwork, increased administrative cost or frequent labor-intensive incarcerated movement. These rules vary by facility. The services provided by GTL offer a convenient way for inmates to communicate with loved ones and AdvancePay is a prepaid collect calling service that allows calls from an inmate in a correctional facility to your telephone number without the restrictions of standard billing. Mail If you prefer to make payments and deposits via mail, GTL accepts checks and/or money orders (depending on the facility) via US Postal Service mail for services and facilities listed below. To complete your account setup, please click the link provided in the email. and not affiliated or associated with Global Tel*Link Corp. JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. How do I know if my inmate is receiving my messages? Which account do I deposit into for visiting and messaging features? Where do I find the message an inmate says they sent me? I’m going to visit at the facility. A refund can be obtained by calling customer service at [866-516-0115]. Money orders will need to be made payable to GTL Financial Services and sent to the lockbox address below. NOTICE TO PRISONERS, FAMILY MEMBERS AND FRIENDS WARNING: Regarding Telephone Service Providers The Michigan Department of Corrections' vendor for prisoner telephone service is Global Tel*Link Corporation (GTL). You do not need to place funds on the AdvancePay® account when setting it up. Please be aware that there are telephone service providers who claim to be able to save customers money for inmate calls. Global Tel*Link (GTL) manages the system. Accepts VISA/MASTERCARD branded credit/check cards and Walk-In Retail (Cash Payments made locally) To setup a new TouchPay Account, click here. ConnectNetwork is excited to offer tablets to inmates at select facilities across the country. com Account Creation and Management Instructions Family and friends of inmates can use the ConnectNetwork. . If an inmate Password: Don't have a TouchPay Account? Click Here to get one today! It's Free to Sign Up! Forgot your password? GTL has the ability to bill calls from an inmate at a CDCR institution if your local telephone service is from a traditional local telephone company such as AT&T, Verizon, etc. A refund How to Put Money in an Inmate’s Trust Account Sign In (or create an account) Once you have added your inmate, select the “+” icon next to their name to expand the page. Most ConnectNetwork payments are instantly processed, with all transactions credited within two business days. Rather than using dollars and cents, the Debit Link account uses a form of currency called link units to enable inmates to pay for these services. This page provides information on how to register to receive calls from inmates in Hillsborough County, Florida. Inmates can also often purchase phone time they can use to make calls to numbers of their choice. Vaughn Correctional Note: To make a PIN Debit or Trust Fund deposit via our Add inmates as Contacts in your Messaging account using their booking number or name. STEP 4: DEPOSIT FUNDS Telephone Calls for Inmates The Inmate Telephone System allows only outgoing inmate calls. Please be sure that your first name matches what is on your government-issued ID (driver’s license, etc. Incarcerated Phone Call Options To receive a telephone call from an inmate, the options are: Prepaid: AdvancePay and PIN Debit Collect Create an Account The first step in staying connected and We aim to make the process of communicating with loved ones easy. Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate. Please be advised, once created, your Friends and Family account will become inactive after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. The secure way to Send Money and SecureMail messages to an incarcerated loved one. Alternatively, you can create an account or sign into your existing account, then add your Friend or Family member as a contact. Learn how to set up your new ConnectNetwork account. Its communication technology lets inmates connect with friends and family members through telephone, video and messaging systems. 866. These accounts will be used to pay for individual in custody phone calls. Instantaneous posting of transactions. Note: if you did not receive an email, check your Junk Mail folder. In either case, if the initiator of the visit does not have funds on their account, payment can be passed onto the recipient of the call, provided they elect to pay for the visit. net or GTL's trademarked services known as "ConnectNetwork" and "OffenderConnect" It’s simple. View some of our most frequently asked questions for immediate help with our inmate calling service. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation. Get connected and communicate with your loved ones easily and quickly. Dec 9, 2024 · Sending money to an inmate involves several secure methods, and the exact process depends on the facility where the inmate is housed. If you use a kiosk, you’ll have to scan or swipe your ID to log into your account. Efficiently create and manage accounts online. GlobalTel. We sincerely apologize for any inconvenience this may cause as we work to improve our financial services. If the inmate adds your email address as a contact, it will generate an email invitation. See full list on web. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. Create an Account Create your ConnectNetwork account, then add your facility (“Ohio Department of Correction and Rehabilitation”) and incarcerated individual as a contact. Deposits to an inmate’s trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. *Note: Video visits may not be available for all inmates. Thank you for signing up for a GettingOut account. AdvancePay allows inmates to call your telephone number without the restrictions of standard billing. To start, you first need to create a GettingOut account. To login to Setting up AdvancePay® Accounts with GTL If you have access to the internet, the easiest way to establish an AdvancePay® account is through GTL’s ConnectNetwork® account management website located at www. Inmate Account Deposit the money into your loved one’s or friend’s account and they have the freedom to spend the money on phone calls or any other communications services available at their facility. u2028u2028u2028 Our features are Use the buttons in the upper right to create a new account or simply sign in if you’re an existing customer. This guide will walk you through the steps necessary to set up your account on the app, ensuring that you can easily manage communication and stay updated on important information. May 8, 2025 · Sending a Prisoner Funds With GTL Financial Services To send or deposit prison funds: Lockbox Deposits All deposits from family members and other members of the public will be processed by GTL Financial Services. These high-tech devices are similar to common handheld tablets, but are made exclusively by GTL. com Inmate Account Deposit the money into your loved one or friend’s account and they have the freedom to spend the money on phone calls or any other communications services available at their facility. GTL’s ConnectNetwork® is the one-stop resource for friends and family members to connect with their incarcerated loved ones. ConnectNetwork. Effective Dec 28, 2022: Please be advised, once created, your AdvancePay account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. Access Corrections offers online inmate deposits, email, post bail, court, parole and probation payments. This allows the inmate at your facility full control of whom they want to use their free visit with. STEP 2: CREATE AN ACCOUNT Once you’ve downloaded and opened the app tap ‘Create one here’ to create a new account, or if you already have a GettingOut account please login with your current info. Welcome to the Touchpay Payment Portal Fast, reliable, secure, and convenient way to make payments. (GTL), GTL. Jan 27, 2025 · Last, you can also verify your GTL Getting Out account at the kiosk, which is usually available at the facility where an inmate is housed. With a Friends & Family account, you can deposit funds into your own personal account and pay for services like phone calls and video visits with your friend, who can only call your phone number. When an inmate attempts to dial an unbillable number, AdvancePay will provide the option to the called party to set up a prepaid account. Called parties can make payments directly to an inmate's calling account or set up a prepaid Collect There are SIX different accounts for each offender – you can choose where you want your money to go! ***Make sure you know your offender’s full name, date of birth, DOC #, and use Site ID #142. Tablets offer specialized content and services for inmates to use during their stay at correctional facilities (where available). Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. Online Services Many facilities partner with secure online platforms to allow friends and family to deposit funds directly into an inmate's account. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. ConnectNetwork is part of GTL, the corrections industry’s most trusted technological solution provider. After a prepaid account is established, collect calls to the telephone number • Extensive credit/debit payment card processing capabilities – level 1 PCI compliant • Experienced cash payment handling and processing – secure pick-up, deposit, ACH transfer • Growing list of deposits/payments handled: Inmate account deposits, prepaid phone deposits, traffic tickets, child support payments, and more The secure way to Send Money and SecureMail messages to an incarcerated loved one. • Extensive credit/debit payment card processing capabilities – level 1 PCI compliant • Experienced cash payment handling and processing – secure pick-up, deposit, ACH transfer • Growing list of deposits/payments handled: Inmate account deposits, prepaid phone deposits, traffic tickets, child support payments, and more Yes, GTL offers every inmate two free, 5-minute calls per month. PREPAID COLLECT: GTL’s prepaid collect option, AdvancePay®, allows a friend or family member to set up a calling account to his or her phone number without the restrictions of standard billing. , unless there are security or Video visits from home have arrived at your facility! To start or schedule a visit, follow the instructions below. Allows the acceptance and posting of transactions 24 hours a day, 7 days a week, 365 days a year. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. Debit Link A Debit Link account is an inmate account that allows inmates to buy a variety of GTL tablet-related services such as streaming music, games, and eBooks available at their facilities. All you need to do is confirm with your local telephone company that you have the ability to receive inmate collect calls to your phone number. Please note: You MUST have an existing account with GTL before you can make a deposit through the TouchPay website. To view how-to instructions or frequently asked questions, visit our Help section. Transformative technology and service to help break the cycle of incarceration. com or by contacting ViaPath’s CDCR-dedicated customer service team at 1-866-607-6006. You may save hundreds of dollars monthly when you use the GlobalTel phone number we assign you. ), as it may be necessary to match official visitation lists for security purposes. Apr 4, 2016 · With a Friends & Family account, you can deposit funds into your own personal account and pay for services like phone calls and video visits with your friend, who can only call your phone number. All of this is done within a secure, closed network that prevents access to the internet. For GTL, DSI, and PCS Please be advised, once created, your Friends and Family account will become inactive after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. 1. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. m. Create a GettingOut Account on a Computer The Inmate will add your email address as a contact, generating an email invitation. At ConnectNetwork® you can create and manage your AdvancePay® account, make payments, and view balances, as well as perform other activities relating to your account. If you have questions, please call 866-516-0115 and select the prompt for video visit. Email Address: Return to Sign In Deposits to an inmate’s trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. Get information and a list of the ConnectNetwork services available at a facility. Below you will find the rates and vendor information needed to electronically transfer funds into inmates' accounts. You can select the date, time and location that is most convenient for you. qyushlemo oihfly kqdeq nww fsvyyfk sbd vtanmu jdegy byrxiw rpa